Waxing

Yes, I require a £10 non-refundable booking fee to secure your booking. £10 will be taken from each service you book, so for example if you book for 1 service the booking fee will be £10 and if you book in for 2 services the booking fee with be £20. This booking fee ensures that your appointment is reserved exclusively for you. It's part of my commitment to provide personalised and dedicated service to each of my clients. The booking fee will be deducted from your total service cost at the end of your appointment. Please note, this booking fee is non-refundable as it covers the initial reservation of your appointment slot. I appreciate your understanding and look forward to providing you with a top-quality beauty experience right at your doorstep!

Depending on the treatment you've selected, there may be some preparation required beforehand. I have provided detailed instructions through the Fresha app when you book your appointment. If you're still unsure or have any questions, please feel free to reach out to me directly.

For bespoke services, please get in touch to discuss your needs and pricing on charlottehuntbeauty@gmail.com or 07456978372.

For clients under the age of 18, I require full written consent from a parent or carer. This consent should be provided at least 24 hours before the scheduled appointment. Failure to provide this consent may result in the cancellation of your appointment and forfeiture of any deposit paid.

To book an appointment with me, it's really simple and convenient. Head on over to the booking page, there you'll find a direct link that takes you to my scheduling platform on Fresha. Once you're on Fresha, you can easily select the service you're interested in, choose your preferred date and time, and securely book your appointment. If you have any special requests or need further assistance, feel free to reach out to me directly.

Monday: 9am to 9pm Tuesday: 9am to 9pm Wednesday: 9am to 9pm Thursday: 9am to 9pm Friday: 9am to 9pm Saturday: 9am to 9pm Sunday: CLOSED

Absolutely! I am fully certified in all the beauty treatments that I provide, ensuring that you receive professional and high-quality service every time. Rest assured, I am also fully insured, so every aspect of your experience is safe and secure. I believe in continuous learning and improvement, which is why I'm actively participating in new courses to expand my skill set and bring you the latest beauty trends and treatments. If you're curious about what new services might be available in the near future, don't hesitate to ask me!

I offer various convenient payment methods to ensure a hassle-free experience for my clients. You can settle your payment using any of the following options: Cash: I accept cash payments at the time of service. Bank Transfer: You can also make payments via bank transfer. Please reach out to me for account details. Apple Pay: For those with Apple devices, I accept payments through Apple Pay for a seamless transaction. Google Pay: Similarly, if you prefer Google Pay, you can easily make payments using this method. Contactless Payments: Whether it's through a contactless card or another contactless payment method, I'm equipped to accept these payments as well. Rest assured, I aim to make the payment process as flexible and convenient as possible for you. If you have any specific questions or concerns regarding payment methods, feel free to reach out to me directly.

I take great pride in the quality of my services and your satisfaction. I understand, though, that there may be times when your experience doesn't meet your expectations. If you're not satisfied with the service you've received, I encourage you to take the following steps: Communicate immediately: If possible, let me know about your concerns before I leave. Often, I can address the issue right then and there to ensure you’re happy with the service. Contact me promptly: If your concerns weren't resolved on the spot, or if you prefer to discuss the matter further, please contact me within 24 hours of your service. You can reach out through my website contact form, email, or phone. Sharing details of your service, including the date, time, and nature of your dissatisfaction, will help me understand and address your concerns more effectively. Resolution process: Once I receive your feedback, I will promptly investigate and may contact you to gather more information if necessary. My goal is to resolve your concerns to your satisfaction. Continuous improvement: I take every piece of feedback seriously and use it as an opportunity to improve. Your insights are invaluable for me to enhance my training, service protocols, and customer experiences. Your satisfaction is my top priority, and I am committed to ensuring that every client has a positive and enjoyable experience with my mobile beauty service.

You're welcome to cancel your appointment at any time; however, please note that booking fees are non-refundable. I understand that schedules can change unexpectedly, so if you need to reschedule, just let me know at least 48 hours before your appointment. In this case, your deposit will be transferred over to your future booking, ensuring you can still enjoy the services at your convenience. If you have any further questions or need assistance, feel free to reach out. I'm here to help!

I operate my business from a dedicated beauty room in my home in Newton-le-Willows. Being home-based allows me to provide a more personalised and flexible service to my clients. This setup helps me maintain a better work-life balance, stay focused, and be more responsive to your needs. While I may not have a traditional salon space, rest assured that I am fully equipped and dedicated to delivering the highest quality beauty services.